Contact us

CONTACT US

We’re here to help! Whether you have a question about your order, need assistance with sizing, or just want to share your feedback, we’d love to hear from you.

Get In Touch

Our customer support team is dedicated to providing you with the best shopping experience. Please feel free to reach out to us through any of the methods below.

• Email: xiang4943@outlook.com

• Phone: +86 137 5277 4943

Business Information

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  Business Name: Hong Kong Oceanic Nexus Limited

   
   

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  Address: RM18, 27/F, HO KING COMM CTR, 2-16 FA YUEN ST, MONG KOK, HONG KONG

   

Customer Service Hours

• Monday to Friday: 9:00 AM – 6:00 PM (GMT+8)

• Saturday & Sunday: Closed

We aim to respond to all inquiries within 24 hours during business days.

Frequently Asked Questions

Before contacting us, you might find the answer to your question in our policies:

• [Shipping & Delivery]

• [Refund & Returns Policy]

Thank you for choosing AURAIMBUE. We look forward to assisting you!